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Service levels remain consistent

On average, in the second half of November, when using Fast & Full^® with electronic Health Questionnaire (eHQ) and eContract, policies were issued in 13 days¹, with  41% of these policies issued in less than 5 days². While those are the average issue times, a large amount of policies are issued faster, often within hours. See the chart below for our latest metrics.

Did you know?

The application process for your clients can be completed most efficiently by using the Fast & Full Life app and opting for the electronic health questionnaire (eHQ) and eContract delivery. Completing this will allow you to earn up to 20% more FYC³ until December 31, 2022, with the eBundle Bonus. Learn more. 

We will continue to update you in the coming weeks with the latest information.

Thank you for your continued support!

¹November 16-30, 2022: the average number of workdays to issue a policy was 13 business days when using eHQ and eContract delivery.

²November 16-30, 2022: the average percentage of policies issued under 5 workdays was 41% when using eHQ and eContract delivery.

³The additional FYC qualifies for bonuses. Available on all life and health insurance products in contracts issued based on applications submitted using the Fast & Full Life App. This promotion can be withdrawn by Empire Life at any time.

FOR ADVISOR USE ONLY. Not for distribution to the public.
 

The information in this document is for general information purposes only and is subject to change without prior notice. Empire Life assumes no responsibility for any reliance made on or any inaccuracy in the information contained in this document. Policies are issued by The Empire Life Insurance Company.