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eBulletin: January 14, 2021
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Thank you for doing business with Canada Life. Here's the latest issue of the eBulletin from Canada Life with information to help you in your business with us. Please forward to your advisors where appropriate.
More Canadians are using SimpleProtect than ever before
  • Individuals who would have been turned away from applying with SimpleProtect™ due to health restrictions or lifestyle choices may now be eligible to apply using this platform
  • With this eligibility enhancement, SimpleProtect will provide a quicker and more seamless user experience when completing the application with the client
  • Underwriting service times will remain unchanged for previously eligible cases within the original SimpleProtect criteria. However, the cases that were not previously eligible will continue to see the same underwriting service times as when using NB WebApp due to the complexity of the cases
Partial lifting of the temporary suspension on the Canada Life real estate funds
  • As of Jan. 11, 2021, the real estate fund will be open for contributions and redemption requests
  • The temporary suspension remains in place for redemptions, but initial requests will be accepted for investors who submit a redemption request between Jan. 11 and Feb. 19, 2021
  • Investors can submit redemption and transfer requests during this time to be included in the March 12, 2021 payout. Requests received after the deadline will not be processed or retained
  • For more information, refer to the updated FAQ
Your resource for conducting business digitally
  • We've moved to a much more virtual and digital way of connecting with clients and conducting business, as a result of COVID-19
  • This is your source for everything you need to continue to conduct business in a virtual environment while also giving you updates to processes as our communities continue to reopen
  • Resources include news such as paramedical process updates, digital business guides, frequently asked questions, tips on connecting with clients virtually and recordings of every This week with Canada Life call
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