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PDF version Announcing two improvements to your new business service:
1. Improved new business process
2. Improved life-only paper app
To make your insurance business easier, we’re making two kinds of improvements: large, strategic improvements, like the improved process, and smaller, continuous improvements, like the improved paper app.
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---------------------------------------------------------------------------------------------------------------------------------------------- 1. Improved new business process This strategic improvement focuses on the areas you’ve told us are most important: - Faster processing
- Fewer errors
- More consistency
- Better communication
- More case ownership
Watch this video to learn about the improved process: - Specialized teams for different types of apps
- Streamlined processes
- New role to actively manage your cases
- New Business associate remains your go-to contact
- Gradual rollout complete by mid-2018
See video › |
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---------------------------------------------------------------------------------------------------------------------------------------------- 2. Improved life-only paper app A redesigned life-only paper application is available for use on Oct. 30. This is part of our program of continuous improvement. The app’s easier to complete and more client-friendly. - Fewer questions
- Better flow
- Cleaner layout
- Larger font
- Expanded response space
- Simplified language
- Clearer instructions and helpful prompts
- New data entry interface for faster processing
Find out more › |
Stay tuned. We’ll continue to let you know as we make more improvements to your new business service.
